FAQ
Straight answers to common questions
Short answers about who we work with, how projects begin and what you can ask us for.
All questions
Who does That Digital Thing work with?
We work with small businesses that need a clearer website and a reliable way to hear from new customers. That includes local service companies, independent professionals and owner-run shops.
Do I need to be in Temecula to work with you?
No. We are based in Temecula and serve local clients throughout Southern California. We also provide remote website design and digital services to small businesses throughout the United States.
Will my website work on phones?
Yes. Every site we build is designed to be responsive, so it adapts to phones, tablets and desktops, and mobile layouts are planned first.
Can you redesign a website I already have?
Yes. Website redesign is one of our core services. We review what you have, keep what works and rebuild what does not.
Do you offer ongoing website maintenance?
Yes. Website care and maintenance covers routine updates, checks and content changes after your site is live.
Do you provide local SEO?
Yes. We set up the foundations: search-friendly structure, Google Search Console, structured data and honest service-area content. We do not guarantee rankings.
How does a project begin?
Fill in the Tell Us About Your Project form on the homepage. We read it, then follow up by email with questions and suggested next steps.
How can I contact you directly?
Email info@thatdigitalthing.com. We are available Monday to Friday, 8:00 AM to 5:00 PM Pacific Time.
Is nationwide remote service really available?
Yes. Planning, design, build and review can all happen online, so location does not stand in the way.
Can you help with lead capture, not just design?
Yes. Lead generation websites and lead capture setup are core parts of what we do, so the site is built to turn interest into a message from a real person.
What is AI and digital automation?
It means setting up tools to handle repetitive tasks such as organizing lead details or routine follow-up, using AI only where it is genuinely helpful.
Still have a question?
Send it with your project details, or email us directly.